Refund Policy
This Refund Policy applies to paid Pro subscriptions for Amazon Review Analyzer. Payments are processed by Paddle (Merchant of Record). Contact: happyjwdev@gmail.com.
1. 14-day refund window
If you are not satisfied with Pro, you may request a full refund within 14 days of the purchase (or renewal) date, provided your account has not shown clear abuse of Pro limits (for example, extremely high automated usage inconsistent with normal personal or research use).
2. After 14 days
Outside the 14-day window, fees are generally non-refundable, except where required by applicable law or where we choose to grant a goodwill refund.
3. Cancellations
- You may cancel a subscription at any time so it does not renew.
- After cancellation, Pro typically remains available until the end of the current paid period.
- Canceling alone does not automatically issue a refund for the current period.
4. How to request a refund
Email happyjwdev@gmail.com with:
- The email used at checkout / Google sign-in
- Paddle order or receipt ID (from your confirmation email)
- A short reason for the request
We aim to respond within a few business days. Approved refunds are processed through Paddle back to your original payment method; timing depends on your bank or card issuer.
5. Chargebacks
Please contact us before filing a chargeback so we can help resolve the issue. Fraudulent or abusive chargebacks may result in account suspension.